Introduction:

Atmyhome (‘Website’) is an online service owned, operated and managed by Being Unique Pvt. Ltd (‘Atmyhome’ or ‘we’ or ‘us’). In using/accessing the website, you are deemed to have accepted the terms and conditions of the agreement listed below or as may be revised from time to time (‘User Agreement’), which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website. If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at support@atmyhome.in. We reserve the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

Ownership of rights:

Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of Atmyhome. All information displayed, transmitted or carried on the Website is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of the some of the content on the Website may be owned by the third parties. This site is designed, updated and maintained by Atmyhome or its licensors. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Website.

General Terms of Use:

  • Being eligible to use and by using the website/ transacting on the Mobile App or through any other mode of communication/ by making any purchase during the aforesaid tenure, User hereby agrees to be bound by this Terms of Use;
  • A user is hereby authorized to use the website for a lawful purpose and for the purposes as mentioned under the policies of the Atmyhome and Google only, any violation to the policy will lead to strict legal action against the User in terms of the policies and applicable laws.
  • Atmyhome strives to provide the best prices possible on products and services to users buying or availing from the Website. However, Atmyhome does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability on the Atmyhome,
  • The prices displayed for each item under the promotion will be for the respective days of promotion only and will not be applicable on any date prior to or after the date of promotion.
  • All offers on Products shall be for limited stocks and are for a limited period(s). Atmyhome may at its sole discretion modify, extend, update or withdraw the offers on products without prior notice to the Users. In such events, the revisions, as the case may be, will be updated on the website accordingly;
  • A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Atmyhome.
  • We don’t run the promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the user’s explicit consent promotions that represent our services in a way that is not accurate, realistic, and truthful.
  • All products sold on Atmyhome.in are genuine. We guarantee the condition of the item you buy when you purchase from sellers on Atmyhome.in. However, this guarantee is not applicable to manufacturing defects.
  • In case of Cashback offers extended by banks during the aforesaid period, a user will, in addition to this Terms of Use Policy, be governed by the Terms and Conditions of the said bank/card issuer;
  • Atmyhome may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks or for any other reasons whatsoever, cancel the orders placed by Users. Atmyhome’s decision of cancellation of the order shall be final and Atmyhome shall not be liable for such cancellation(s) whatsoever.
  • Expected delivery time as mentioned on the website may vary than the usual time of delivery.
  • Atmyhome strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Atmyhome may, at its discretion, either contact User for instructions or cancel the User’s order and will notify the User about such cancellation.
  • Atmyhome shall have the right to modify the price of a product or service at any time, without any prior information.

Cancellation by Atmyhome:

  • There may be certain orders that Atmyhome is unable to accept and must cancel. Atmyhome reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to the User, User accepts and undertake that the same is acceptable and he/ she/ it will not contest/ raise any dispute on the same. The situations that may result in cancellation of User’s order includes, without limitation, non-availability of the product or quantities ordered by User, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Atmyhome’s credit and fraud avoidance department;
  • Atmyhome may also require additional verifications or information before accepting any order. Atmyhome will contact the User if all or any portion of User’s order is cancelled or if additional information is required to accept the User’s order. If the order is cancelled after the credit card has been charged, the said amount will be reversed back in User’s credit card account;

Cancellation by the User:

  • In case of requests for order cancellations, Atmyhome, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to the User. As part of usual business practice, if Atmyhome receives a cancellation notice and the order has not been processed/ approved by Atmyhome, Atmyhome shall cancel the order and refund the entire amount to User within a reasonable period of time;
  • Atmyhome will not be able to cancel orders that have already been processed, it is pertinent to note that the Atmyhome has the full right to decide whether an order has been processed or not. User hereby agrees and undertakes that the decision taken by the Atmyhome is acceptable to User and User shall not create any dispute on the decision taken by Atmyhome on cancellation;

Returns by User: 

  • Atmyhome reserves the right, at its sole discretion, to accept or reject requests for order return requests for any reason whatsoever after verifying all the proofs reviewed by our team. It is pertinent to note that the Atmyhome has the full right to decide whether an order has to be returned or not. User hereby agrees and undertakes that the decision taken by the Atmyhome is acceptable to User and User shall not create any dispute on the decision taken by Atmyhome on returns policy.
  • Atmyhome Reserve the right, at its sole discretion, to change, modify, add or remove portions of this document, at any time without any prior written notice to the user;
  • Limitation of Liability: Under no circumstances, Atmyhome’s liability shall exceed giving the User a replacement of the same product/ alternate product of the same value;
  • These terms and conditions are subject to Indian laws and any dispute shall be subject to the jurisdiction of the courts in Haryana (India) only.

Usage Restrictions:

You shall not use the Website for any of the following purposes:

  • Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to another computer/network systems.
  • Interfering with any other person’s use or enjoyment of the Website.
  • Breaching any applicable laws.
  • Interfering or disrupting networks or websites connected to the Website.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You are not permitted to host, display, upload, modify, publish, transmit, update or share any information on the Website that

  • belongs to another person and to which you do not have any right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • harm minors in any way;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law for the time being in force;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonate another person;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource including the Website;
  • threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

You are also prohibited from:

  • violating or attempting to violate the integrity or security of the Website or its content;
  • transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of services by us;
  • intentionally submitting on the Website any incomplete, false or inaccurate information;
  • making any unsolicited communications to other users of the Website;
  • using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
  • attempting to decipher, de-compile, disassemble or reverse engineer any part of the Website;
  • copying or duplicating in any manner any of the content on the Website or other information available from the Website;
  • framing or hotlinking or deep linking any content on the Website.

Quantity Restrictions:

We reserve the right, at our sole discretion, to limit the number of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit/debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to anyone as we may deem fit.

Pricing Information:

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and we will have the right to modify the price of the product and contact you for further instructions using the e-mail address or the contact number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event, we accept your order the same shall be debited to your credit/debit card account and duly notified to you by email or the contact number, as the case may be, that the payment has been processed. The payment may be processed prior to dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit/debit card account. We strive to provide you with the best value, however, prices and availability are subject to change without notice. Our promotional offers/discounts do not site wide and are limited to selected categories. Coupon codes may not be applicable on categories like diapers, baby food etc. or such other product or service as may be determined by us in our sole discretion.

Indemnity:

We disclaim all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Website. This User Agreement and any contractual obligation between us and you will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in West Bengal. All disputes will be subject to arbitration in West Bengal in English by a single arbitrator appointed by us under the Arbitration and Conciliation Act, 1996. Each party to the arbitration shall bear its own cost. You agree to defend, indemnify and hold harmless Atmyhome, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Atmyhome or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Eligibility to use:

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. We reserve the right to terminate your membership and refuse to provide you with access to the Website at our sole discretion. The Website is not available to persons whose membership has been suspended or terminated by us for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. We make no representation that any products or services referred to in the materials on this Website are appropriate for use, or available outside India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order at our sole discretion. Those who choose to access this Website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. We will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.

Return and Cancellation Policy

Cancellation by atmyhome.in

Please note that there are some orders that we are unable to accept and they will be canceled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department. We may also require information before accepting your order. We will contact you if in any case, your order is canceled or any kind of information that is required to accept your order. If your order is canceled after your credit card has been charged, the amount will be credited to your account within 7-10 working days.

Cancellations by the customer: Before Dispatch

In case we receive a cancellation notice from your side and the order has not been dispatched by us, we will cancel the order and refund the entire amount within 7-10 working days.

Cancellations by the customer: After Dispatch

TOn the other hand, on cancellation of an order, after it has been dispatched from our side, the cancellation charges will become applicable which is 5% of the order value and the shipping charges incurred on that particular order. We expect that no difference of opinion will happen from your side regarding the cancellation. If the Product is once dispatched, it cannot be returned.

How long Atmyhome will take to deliver my order?

Orders to Metro cities in India will get delivered in 3-4 days and to the interiors may take at least 6-7 days (excluding Sundays and other Holidays). All orders are shipped from our Delhi head office after your payment is cleared.

Does Atmyhome deliver products in rural interior areas of India?

We provide delivery throughout India for all online products, also in rural interior areas through speed post or registered post. It will take 8-10days to deliver any product in rural interior areas.

Are there any shipping charges on Atmyhome products?

We provide you with standard rates and our shipping charges are based on the volume of the particular product(s) and you can also view the shipping charges on every product(s) in the view details section. Octroi charges if any will be collected from the consignee.

What if my order gets delayed?

Orders can be delayed due to product unavailability for immediate dispatch. Wherein the stocks are still getting ready with packaging and pricing is done on the whole lot or in transit from the Warehouse to the Head office. This could put a delay in the dispatch of the online order. In certain circumstances, we will try to arrange the product from our nearest Store to fulfill your order at the earliest.

What should I do if I have received a different order?

In case you have received a different product, or if the product was damaged in shipment, please contact us within the specific time period through mail or customer care service and we will ensure that it will be replaced as soon as possible.

For Courier Products
  • Orders will be delivered within 3-4 working days.
  • The above products will deliver through Blue Dart or First Flight Courier.
  • The above product will be delivered all over India.
  • No Deliveries on National Holidays and Sundays.
  • We cannot commit the exact date of delivery for courier products. Courier products will reach in advance/late within 3-5 days as per the date of delivery.
Please note:

The Company will not cover delivery delays due to customer unavailability or if the given address is not valid. So to avoid further error or delays in shipment you are requested to submit the correct & complete details of your address followed by pin code & landmark. During festival time Delivery within 3-4 days is not possible, we guarantee to deliver the exact product which you have selected.

Returns Policy:

No returns are allowed. However, in case if a wrong or a defective product has been sent, do let us know at the earliest. You can write to us at support@atmyhome.in or call us at 8860246010 (10:00 AM-06:30 PM, Monday-Friday).

Exchanges Policy:

It will not be possible for us to accept any request for product exchanges.

Damaged/Defective Products

If any product received by you is damaged/defective, you can let us know the same. You can call us at  8860246010 (10:00 AM-06:30 PM, Monday-Friday) or send us an e-mail with the photographs of the same at support@atmyhome.in, within 48 hours of receiving the product. We will either deliver to you the new product or refund the amount to you. Subject to the Terms and Conditions, once the refund is initiated by Atmyhome, it takes 7-10 business days for the refund amount to reflect in your account.